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11244NAT Mental Health Support for First Responders

Practical Skills for Mental Health Support and Crisis Response

The 11244NAT Mental Health Support Course for First Responders course is a nationally recognised course designed to help understand mental health challenges and provide effective support during a crisis. With practical strategies and a focus on building resilience, this course equips participants with the tools to make a difference when it matters most.

Being a first responder isn’t just for professionals—it’s often a bystander, like you, stepping in to offer crucial support in those critical first moments. This short, streamlined course delivers essential skills and knowledge, saving time while empowering you to confidently navigate mental health situations.

Workplace Mental Health Training can benefit every business.

Who is this course for?

  • CPR / First Aid Course participants
  • Community Services Industry
  • Workplace First Aiders
  • First Responders
  • Teachers and Educators

Delivery Mode:

  • Face to Face 5-6 hours
  • Online with Face to Face 2-3 hours online learning, 2 hours practical session
  • Our delivery style is conversational style and engaging, encouraging student participation.

Assessment Activities:

Case Study: Demonstrate an understanding of mental health

  • Scenario 1 – Provide Support for a mental health concern
  • Scenario 2 – Provide Support for a mental health crisis

Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.

Benefits of doing this Mental Health Support course:

  • Concise short course
  • Minimal staff downtime
  • Nationally recognised
  • Ideal for workplace
  • Boost workplace morale and culture
  • Reduce the mental health stigma
  • WHS Legislation compliance

Course inclusions:

  • Practical strategies for stress management and crisis intervention
  • Mental health awareness the signs, symptoms and triggers
  • Skills and knowledge that promote well-being
  • How to recognise the early warning signs
  • Encourage self help and self-care strategies for individuals struggling with mental health challenges

Certification:

The following units will be included in your certificate:
11244NAT – Course in Mental Health Support for First Responders
NAT11244001 – Develop knowledge of mental health support for first responders
NAT11244002 – Provide mental health support for first responders

Alternative short courses:

If this is not what you are looking for perhaps our range of short 60 and 90 minute workplace training programs will better suit your staff, budget and timeframe.   These programs are ideal to bundle with your annual First Aid or CPR Refresher Training.  Our full range of short courses

Workplace Mental Health First Aid Training, we will tailor scenario’s to your workplace addressing core issues.

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Testimonials from course participants highlight significant benefits, including improved coping strategies and increased awareness of mental health resources. Many first responders report a substantial decrease in stress levels and an improved ability to manage traumatic situations. These success stories underscore the positive impact of the Course on their professional and personal lives.
Jayne Tyrell
Mary McKillop Catholic College
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