Work with Diverse People – Cultural Competence in Healthcare and Community Service
Course Overview:
CHCDIV001 Work with Diverse People course is 100% online and is designed to help healthcare and community service professionals. Develop cultural competence and respectfully engage with people from various economic, social, cultural, and religious backgrounds. Learn crucial skills for effective communication and non-judgmental care. You will have opportunities to reflect on your own social and cultural perspectives.
By completing this course, you’ll build confidence in recognizing and adapting to cultural differences in beliefs, attitudes, and behaviors, promoting an inclusive, culturally competent approach in all professional interactions.
Work with Diverse People Course Benefits:
Self-Reflection – Explore your own cultural background and understand how it influences your views and actions.
Practical Skills – Master respectful communication techniques for diverse workplace environments.
Inclusive Practices – Learn to identify and remove barriers to inclusion and promote mutual understanding and collaboration.
Effective Communication – Gain skills in managing communication barriers and misunderstandings to foster a supportive work environment.
Course Format:
100% Online
Duration:
Self-paced, typically completed in 4-6 hours
Cost:
$210
Assessment Activities:
Performance tasks & scenarios
• Students are required to upload three (3) videos of themselves participating in simulated scenarios to complete the practical assessment component
• Documentation: Complete an Incident Report form
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
Course Content:
Reflect on Your Perspective – Recognize how your views impact interactions and respect others’ diverse backgrounds.
Work with Diverse People – Value workplace diversity and overcome barriers to inclusion, support colleagues in understanding diversity.
Communicate with Diverse Backgrounds – Use verbal and non-verbal communication effectively, handle cultural misunderstandings and address barriers sensitively.
Promote Understanding and Inclusion – Advocate for diversity’s benefits and encourage inclusive practices, actively improve understanding and communication within your team.
Learning Outcomes:
- Reflect on personal perspectives and biases
- Foster an inclusive, respectful workplace culture
- Handle diverse communication needs effectively
- Champion diversity and inclusion in professional settings
Course Requirements:
Performance Tasks & Scenarios – Submit three video recordings in simulated scenarios for practical assessment
Documentation – Complete an Incident Report form
Theory Assessment – Complete multiple-choice and short-answer questions
Certification:
Upon successful completion, receive a certificate from Allens Training Pty Ltd (RTO 90909) for CHCDIV001 Work with Diverse People.
Compatible Courses:
HLTWHS006 Manage Personal Stressors in the Work Environment
Clear and Connected Communication – 60 minute face to face Workplace Training Program
Conflict Resolution – 90 minute face to face Workplace Training Program
Enroll Today:
Gain the skills to work confidently and inclusively with people from all backgrounds—enhance your impact in healthcare and community services.
