Format:
100% Online
Duration:
Self Paced – It is expected students may complete the course within 7 – 8 hours
Cost:
$245
HLTOUT010 Communicate in Complex Situations to support Healthcare Course Benefits:
Stay Informed – Latest industry standards, helping you maintain top-tier patient safety
Learn at Your Leisure – Access modules 24/7 and learn on your schedule
Practical Expertise – Curriculum connects theory with real-world scenarios you face daily
Dynamic Learning Experience – Engaging video modules
Professional Recognition – Earn a certificate that showcases your dedication and updated expertise to your employer.
Assessment Activities:
Students are required to upload four (4) videos of themselves briefly explaining how they would respond to the scenarios provided.
Simulated Scenario 1 – Aggressive Patient
Simulated Scenario 2 – Patient with Disabilities
Simulated Scenario 3 – Mental Health Concern
Simulated Scenario 4 – Upset Family Member
Documentation
Complete one (1) incident report form
Theory assessment: Assessment consists of multiple choice and short answer questions. The student must complete all assessment questions.
Requirements:
Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Recommended For:
Supervisors and staff in the Health Care industry
Certificate:
Statement of Attainment is automatically generated on completion of course by of Allens Training Pty Ltd RTO 90909
Compatible Courses:
With 35+ courses, we support your team’s professional development and WHS compliance. Contact us to discuss your workplace needs. We tailor training to save you time and money.
11244NAT Course in Mental Health Support for First Responders – Workplace Training
Medication Administration Refresher Training – Accredited and refresher courses available
HLTAID011 Provide First Aid including CPR – Public courses for Individuals or onsite Workplace Training
Enroll Today:
Take the next step in your health care career—enroll today to build the confidence and skills needed to communicate clearly in complex healthcare situations effectively. Support staff in the Health Care Industry with these vital skills.
